Much of my work is considered confidential and cannot be shown online. If you would like to meet with me to see and hear more about a project mentioned here, please email me at offbeatkiki@gmail.com
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design system creation · component creation · ix mapping · ux design · ui design
I designed the system architecture, look and feel for Lucerum Carto, an upcoming clinical database platform for EEG neuroanalytics and patient treatment.
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interaction design · design systems · component creation · ui design
I designed a full service desktop platform for management of research involving reading EEGs, neuroinformatics, testing and drug development.
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redesign · ux design
I designed a new proof of concept to improve the inefficient banking flow for vehicle orders in Cadillac Europe, allowing for integrated payment and identity verification within one experience.
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I designed and refined a mobile web feature for GM Connected Showroom to allow for delivery of purchased Cadillac vehicles. Made to accommodate the sunsetting of the official app that previously served the same purpose.
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information architecture · ux design · ui design
I worked collaboratively with business and dev partners to design a highly technical Finance & Insurance Plan authoring web platform to support GM Shop Click Drive.
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benchmarking · ux design · ui design · redesign
I performed a competitive analysis of industry best practices and overhauled the Vehicle Inventory system in GM's Dealer sales tool Connected Showroom.
Also overhauled Vehicles, Deals, and Customer Search tools. Case study available on homepage of site.
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ux design · ui design · redesign · document design
I worked collaboratively with business and dev partners to redesign GM Certified Service Workbench, design service report documents and their communication to customers, and resolve long-standing dev vs. design problems within the project.
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I designed early stage ideation work for GM Shop Click Drive, allowing consumers to build and purchase vehicles online.
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ux design · ui design
I worked collaboratively with business partners to design a highly technical content authoring and approval system for Vehicle Safety Features.
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ux design · ui design · redesign
I overhauled GM Cares, an internal tool to allow employees to find volunteer opportunities for themselves or their team, commit to volunteer dates, track their hours and contribute to GM's yearly volunteering goals.
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ui design · reskinning · android
I designed several funky themes, features and character art for Call Me Out, a mobile app by General Motors that allows users to record messages from their loved ones asking them to put their phone down while driving.
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ux design · ux research and interviewing · user testing · ui design · android · ios · native app design
I wireframed, usability tested in the field, and designed the first release in 2018, allowing for mobile submission of pre-repair authorization reports.
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benchmarking · guerilla testing · ux design · ui design · android · iOS
I designed the feedback and window sticker features, created a redesign proposal, and maintained any design needs for the development team until the app was sunset in favor of Connected Showroom, which I served as principal designer for.
Product Design
Web Design
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brand design · content structure
I revamped PCEC’s website to streamline the site map, create a more inviting presentation, construct custom section templates to suit their needs and enable their team to make any future updates on their own.
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ui design · visual design · content design
I designed the promotional page and contributed to content authoring for Cadillac and EF Pro Cycling's collaboration for Tour de France 2024.
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design systems · responsive design · mobile ux
I adapted the General Motors Global Design System for internal tools to responsive layouts and created a development guide to enable mobile use of hundreds of sites.
Brand Design
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illustration · branding guidelines · video editing · photoshop
I designed 2D characters, a branding guide, youtube video styles, thumbnails and promotional assets for the musical group ellie & knox.
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brand design · visual design · illustration
I designed the original business cards, packaging flyers, mascot character and Shopify site for harri by harriyanna hook in 2022.
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Commissioned brand guide, slide templates, logos, videos and more for a team entering a pharmaceutical case study competition.
Research
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usability testing · user interviewing · project management
As the Aurora Feedback research lead, I organized efforts to improve the Aurora Design System through a usability study of the system's version 1 component kit.
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I authored and proctored user testing and user interviewing to conduct research on dealer tools I designed for GM's internal dealer platform Connected Showroom.
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I authored and proctored user tests and user interviews for GM Certified Service Mobile Toolbox onsite at various dealerships in the metro Detroit, Michigan area.
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research · ux design · proof of concept
For INFO-I453 Computer & Information Ethics, I authored a semester-long study of how children use the internet, how it affects their social development, and how to protect them, including a rudimentary UI depicting my proposed solution.
Miscellaneous
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documentation · component creation
I overhauled the GM Europe design team's Figma structure from one bloated design file containing all work to separate files to a proper structure allowing for documentation of the design process for each initiative. Also constructed a template for future work, a team wiki and file covers with component status chips and parity to azure devops.
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video editing
I authored, narrated edited a 6 - step video learning management system course for General Motors on the ins and outs of dealership processes.
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ux design · ui design · level design · graphic design · concept art
MNPUL8R was a Virtual Reality experiment utilizing The Leap Motion Orion to control interactions by using hand motion instead of controllers in a low poly environment. 2016 - 2017 Capstone Senior Project.