hi, i’m kiki ✨

let me solve your next problem!

i’m a senior product designer with a unique set of bonus skills from content creation. i spent seven years working at general motors on dealership tools, and more recently am working with a small business to design bespoke technical platforms from scratch.

whatever problem you can throw at me, i will solve it. and we’ll have fun doing it, too!

p.s. if your team uses notion or azure devops, i am a huge project planning and organization nerd!

recent work

Preclinical Electrophysiology Consulting

Brand Website

brand design · content structure

I revamped PCEC’s website to streamline the site map, create a more inviting presentation, construct custom section templates to suit their needs and enable their team to make any future updates on their own.

Visit Live Site

Cadillac Europe

Test Drive Booking

& Same Day Appointments

interaction mapping · ux design · ui design · prototyping

I designed web and mobile experiences to promote test drive bookings and a web-only special feature used to fill same-day test drive appointment openings in the burgeoning European Cadillac market.

Read Case Study

Lucerum Key

Neuroinformatics

Workspace

interaction design · design systems · component creation · ui design

I designed a full service desktop platform for management of research involving reading EEGs, neuroinformatics, testing and drug development.

GM Dealerships

Reservations &

Deals Platform

market research · interaction mapping · ux design · wireframing · user testing · ui design · prototyping

I researched, user tested and designed a platform for GM dealerships to manage Leads and complete Deals and Reservations.

Read Case Study

recommendations

archive

newest first. 2024 - 2016

  • GM Cadillac EF Pro Cycling x Tour de France

    ui design · visual design · content design

    I designed the promotional page and contributed to content authoring for Cadillac and EF Pro Cycling's collaboration for Tour de France 2024.

    View on Cadillac EU site

  • GM Europe Figma Restructure

    documentation · component creation

    I overhauled the GM Europe design team's Figma structure from one bloated design file containing all work to separate files to a proper structure allowing for documentation of the design process for each initiative. Also constructed a template for future work, a team wiki and file covers with component status chips and parity to azure devops.

  • Lucerum Carto

    design system creation · component creation · ix mapping · ux design · ui design

    I designed the system architecture, look and feel for Lucerum Carto, an upcoming clinical database platform for EEG neuroanalytics and patient treatment.

  • Ellie & Knox branding kit

    illustration · branding guidelines · video editing · photoshop

    I design 2D characters, a branding guide, youtube video styles, thumbnails and ongoing promotional assets for the musical group ellie & knox.

    View on youtube

  • Aurora Design System Foundations Testing Initiative

    usability testing · user interviewing · project management

    As the Aurora Feedback Squad lead, I organized efforts to improve the Aurora Design System through a usability study of the system's version 1 component kit.

  • Creator Asset Packs

    ongoing · visual design · graphic design · for twitch and youtube

    I designed asset packs including stream overlays, banners, thumbnail backgrounds and more for multiple twitch affiliates and youtube partners.

    View asset pack examples

  • Cadillac Europe Banking Flow Redesign

    redesign · ux design

    I designed a new proof of concept to improve the inefficient banking flow for vehicle orders in Cadillac Europe, allowing for integrated payment and identity verification within one experience.

  • GDS Responsive Implementation Guide

    design systems · responsive design · mobile ux

    I adapted the General Motors Global Design System for internal tools to responsive layouts and created a development guide to enable mobile use of hundreds of sites.

  • GM Internal Finance & Insurance Platform

    information architecture ux design ui design

    I worked collaboratively with business and dev partners to design a highly technical Finance & Insurance Plan authoring web platform to support GM Shop Click Drive.

  • Cadillac Delivery Assistant

    responsive design

    I designed and refined a mobile web feature for Connected Showroom to allow for delivery of purchased Cadillac vehicles. Made to accommodate the sunsetting of the official app that previously served the same purpose.

  • GM Dealership Inventory System Overhaul

    benchmarking · ux design · ui design · redesign

    I performed a competitive analysis of industry best practices and overhauled the Vehicle Inventory system in GM's Dealer sales tool Connected Showroom.

  • Pharma Marketing Suite

    brand design

    Commissioned brand guide, slide templates, logos, videos and more for a team entering a pharmaceutical case study competition.

    Read about it

  • GM Certified Service Automotive Workbench

    ux design · ui design · redesign · document design

    I worked collaboratively with business and dev partners to redesign GM Certified Service Workbench, design service report documents and their communication to customers, and resolve long-standing dev vs. design problems within the project.

  • Learning Management Course: Vehicle Sales and Dealership Processes

    video editing

    I authored, narrated edited a 6 - step video learning management system course for General Motors on the ins and outs of dealership processes.

  • GM Vehicle Content and Pricing System

    ux design · ui design

    I worked collaboratively with business partners to design a highly technical content authoring and approval system for Vehicle Safety Features.

  • harriyanna hook shop branding kit

    brand design · visual design · illustration

    I designed the original business cards, packaging flyers, mascot character and Shopify site for harri by harriyanna hook in 2022.

    View current site

  • GM Internal Volunteering Tool

    ux design · ui design · redesign

    I overhauled GM Cares, an internal tool to allow employees to find volunteer opportunities for themselves or their team, commit to volunteer dates, track their hours and contribute to GM's yearly volunteering goals.

  • GM Call Me Out

    ui design · reskinning · android

    I designed several funky themes, features and character art for Call Me Out, a mobile app by General Motors that allows users to record messages from their loved ones asking them to put their phone down while driving.

    See my work

    Play Store / Press

  • GM Certified Service Mobile Toolbox

    ux design · ux research and interviewing · user testing · ui design · android · ios · native app design

    I wireframed, usability tested in the field, and designed the first release in 2018, allowing for mobile submission of pre-repair authorization reports.

    See my work

    Play Store / App Store

  • GM Dealer Sales Assistant

    benchmarking · guerilla testing · ux design · ui design · android · iOS

    I designed the feedback and window sticker features, created a redesign proposal, and maintained any design needs for the development team until the app was sunset in favor of Connected Showroom, which I served as principal designer for.

  • MNPUL8R VR Game

    ux design · ui design · level design · graphic design · concept art

    MNPUL8R was a Virtual Reality experiment utilizing The Leap Motion Orion to control interactions by using hand motion instead of controllers in a low poly environment. 2016 - 2017 Capstone Senior Project.

    Read my writeup

  • ASMR Finder

    ux design · android dev

    For INFO-I399 Android Development, I developed a proof of concept design and a basic Java app allowing users to search a database of videos from ASMR creators and save their favorites to playlists.

  • Browser for Youth Autonomy

    research · ux design · proof of concept

    For INFO-I453 Computer & Information Ethics, I authored a semester-long study of how children use the internet, how it affects their social development, and how to protect them, including a rudimentary UI depicting my proposed solution.

    Read my research

  • SayHey Wearable App

    ux design · ui design · proof of concept

    For INFO-I400 Visual Design for User Experience, I designed a proof of concept for a watch & wearables app that would function as a voice message only walkie-talkie between users - making smart watches more than just a notification feed for messages.

  • Roomies App

    ux design · ui design · proof of concept

    For INFO-I400 Visual Design for User Experience, I designed a proof of concept for a mobile app to help roommates manage groceries, chores, and payments such as rent and utilities.

    View Process Poster

  • Commune App

    ux design · ui design · proof of concept

    For INFO-I400 Visual Design for User Experience, I designed a proof of concept for a desktop app to help friends say in the loop with events, messaging, video calls, group collaboration tools and more.

  • WatchMovies App

    ux design · ui design · proof of concept

    For INFO-I400 Visual Design for User Experience, I designed a proof of concept for an app dedicated to booking movie tickets and logging reviews.

  • ThankYou App

    ux design · ui design · proof of concept

    For INFO-I300 Human Computer Interaction Design, I designed a proof of concept to help a local child advocacy center Susie's Place send thank you notes to those who sent charitable donations.

    This was my first ever course in UX. The instructor was so impressed with my work that I became the first ever undergraduate associate instructor for INFO-I300.